Customers & Loyalty
Keep Them Coming Back
A marketplace keeps your customers. Your own store keeps them for you: every order adds a customer, you reward the regulars, and you see which ads bring people in.
- A customer list built from every order
- Loyalty points or stamps
- Reviews on your store
- Facebook, Google and TikTok tracking
Your stamp card
7 of 10 stamps
Free Nasi Lemak on your 10th order
Nasi Lemak BungkusRM4.50
Nasi Ayam KampungRM14.00See you again soon ♡
Customers · 412
Export CSV- Aisyah Rahman18 orders · RM642VIP
- Tan Wei Ming9 orders · RM318Active
- Priya Nair6 orders · RM205At risk
- Hafiz Ismail1 orders · RM12New
Know who your regulars are
Every order adds a customer with their orders, spend and last visit. See who buys most, who has gone quiet, and export the list when you need it.
- Orders and spend per customer
- New, active, VIP and at-risk customers
- Export to CSV
Checkout
Rewards that bring them back
Give points per ringgit or a stamp per order, and let customers redeem them for a discount or a free item. It all happens at checkout.
- Points or stamps
- Redeem at checkout
- Rules you set
Best laksa Johor in PJ. Order arrived hot and exactly right.
Nasi kerabu was lovely. Delivery took a little longer than usual.
Let happy customers do the talking
Collect reviews on your store and show them to new customers. Reply to any review, feature the best, hide the rest.
- Star ratings and comments
- Shown on your store
- Reply, feature or hide
Tracking
- Facebook Pixel● Connected
- Google Analytics● Connected
- TikTok Pixel● Connected
Coupons
- RAYA10Instagram32 uses
- TIKTOK5TikTok18 uses
Know which ads work
Add your Facebook Pixel, Google Analytics and TikTok Pixel to see which ads turn into orders. Run a coupon per campaign, and see which partner sent each order.
- Facebook, Google, TikTok tracking
- Coupons per campaign
- Sales by referrer
Ways to use it
Simple pricing
Free to Start.
RM 997 a Year When You Grow.
That's about RM 83 a month, billed yearly. Start on the free plan with up to 100 items and 50 orders a month. No setup fee, no contract, no commission.
- No commission on sales
- One yearly price
- Cancel anytime
Questions
Customers & Loyalty
Do customers need an account?
No. A customer record is created from their phone number at checkout. They can sign in to see past orders if they want.
How does loyalty work?
You choose points per ringgit or a stamp per order, and what they can be redeemed for. Customers see their balance at checkout.
Can I export my customers?
Yes, to CSV, any time. They're your customers.
Can I message them?
Sync them to Mailchimp or SendFox for email. WhatsMenu doesn't send marketing messages on WhatsApp.
We're open!
Come on in
Ready when you are
Your Shop, Online Today
Upgrade when you grow. No rebuild, no commission. Need a hand? We're one message away.
Same city, stronger together ♡