To enables customers to browse through the product or service offerings and view detailed information about each item. It can include product descriptions, images, pricing, and other relevant details to provide customers with a comprehensive understanding of the product or service being offered.
With an e-catalogue, businesses can save on printing costs and update their product listings easily and quickly.
To provide customers with a seamless and convenient shopping experience that allows them to browse through a wide range of products or services, add items to their cart, and complete the purchase process with ease.
This can help businesses to attract a wider customer base and increase their sales potential.
To facilitate a quick and efficient ordering process between customers and businesses. By enabling customers to place orders directly through the popular messaging app, businesses can offer a more personalized service and respond to customer inquiries in real-time.
This can help to improve customer satisfaction and loyalty, as well as reduce the time and costs associated with traditional ordering methods.
By scanning a QR code with their mobile device, customers can easily view the restaurant's menu without the need for physical menus, which can potentially harbor germs and bacteria.
This helps to promote a safe and healthy dining experience for customers, while also providing restaurants with a more cost-effective and sustainable solution for menu display.
A solution made to streamline your daily routine, no advanced knowledge is required.
Simply upload your products or services, no coding or design skills needed.
Show the right points without overloading the user with information.
Browser-based and web-based, no software installation required.
Add the third-party apps to enhance the features of the catalogue.
Use powerful search tools to find what you need in seconds.
Required additional information from customers during checkout.
Using CSS to personalize the visual appearance adds unique elements and effects.
Flexible layout that detects the visitor's screen size and orientation.
Crop and resize your photos automatically for better browsing experience.
Supporting English, Malay, and Chinese languages caters to diverse customer needs.
Managing stock quantities to ensure product availability and prevent overselling.
We've put together some commonly asked questions to give you more information. If you don't see what's on your mind, reach out to us anytime.
WhatsMenu has the following benefits:
By using WhatsMenu now, you can take a big step forward while your competitors have not yet started transitioning to online sales.
Certainly! You don't need any design skills to use WhatsMenu. As long as you can take photos and type on your phone, you can easily upload your products or services onto the platform.
The system will take care of cropping and compressing the images to ensure your page looks cleaner and loads faster.
However, if you do need design services, we do provide them as well.
Yes, customers can choose to pick up their orders themselves if they prefer. The platform allows customers to choose between delivery by the merchant, self-pickup, or dine-in at the restaurant.
If you need to charge customers for delivery, the platform provides a flat rate shipping option.
Unless the merchant requests additional paid services, we do not charge any commissions or fees. The package fee does not include the following:
If you have a need for the above services, you can contact our customer service.
If you have a solid foundation and experience in marketing, it is possible to achieve significant growth. However, if you are just starting out, you should give yourself time to learn and adapt, and not get discouraged if you don't see immediate results. With persistence and dedication, you can gradually master the art of online sales and improve your business performance.
Regardless of when you start, the key is to stay committed and not give up easily.
No problem! WhatsMenu has various operation modes that cater to both product sales and service providers. If your products or services require further explanation or customization with customers, our WhatsApp Ordering mode can easily address this issue.
After registering an account with WhatsMenu, you will receive a unique link to share your products and services on various social media platforms like Facebook, Instagram, WhatsApp, and WeChat. WhatsMenu also provides QR codes that you can download and print on your business cards, flyers, and in your physical store to promote your business to customers.
Moreover, as WhatsMenu displays only your products and services, you can use it for advertising and attract exclusive traffic to your business.
Customers can pay for their orders through various offline and online payment methods supported by the platform, including cash on delivery, counter payment, payment links, QR codes, FPX, credit cards, and e-wallets.
For online payments, local payment companies such as Billplz and toyyibPay, as well as international payment company Stripe and PayPal, are supported. To receive payments directly, merchants need to register their own payment account on the platform, which allows for lower transaction fees.
WhatsApp Business is a product under Meta (Facebook) company. Compared to WhatsMenu, WhatsMenu has the following advantages:
If you are using the WhatsApp Ordering mode or have enabled the WhatsApp Enquiry feature, then you will need a WhatsApp account. You can use either a personal WhatsApp number or a business WhatsApp number.
The main purpose is to enable customers to send their WhatsApp orders to you.
Our excellent customer support team is ready to help.