Reseller programme
Sell Online Stores
Under Your Own Brand
Launch your own branded online store service. Create subscription packages, bill clients automatically, and manage every store from one place. We power the platform behind your business.
- Your brand and domain
- Your packages and prices
- Clients pay you directly
- One bill from us, per account
YYour Agency
- Orders
- Items
- Customers
- Help
Today's orders
18
Sales today
RM 642
Your name on the door ♡
For People Who Already Look After Local Businesses
If shop owners already call you when something needs setting up, you can sell them their online store too.
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Web and digital agencies
You build websites and run social pages for local businesses. Add ordering, bookings and payments as a product with your name on it.
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POS and hardware dealers
You install tills and printers in shops and cafés. Sell the online store that goes with them, and keep the client yours.
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Marketing freelancers
One person, a handful of clients. Set each store up yourself and bill a monthly package instead of one-off jobs.
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Mall and food-court operators
Give every tenant or stall a store of its own, all under your address, and watch them from one screen.
Brand
- Brand name
- Your Agency
- Logo
- Y
- Primary colour
- Your own domain
- app.youragency.my● Connected
Send from my own mail server
From address · noreply@youragency.my
Your Name, From Login to Inbox
Set your brand once. Your clients' dashboard and the emails they receive carry your name instead of ours.
- Your brand name, logo and colour across your clients' dashboard
- Your own login address, such as app.youragency.my, with your clients' stores served under it
- Emails sent in your name, and from your own address once you connect your mail server
- Help articles and the help assistant read under your brand, with your support contact
Packages
Your Agency Lite
RM 89 a month
Up to 100 orders a month
Your Agency Pro
RM 159 a month
Your plan's full limits
Example only. You set the names and prices.
Client payments
- Seri Bunga FloristStripe renewalRM 159
- Kopi SudutRecorded by youRM 89
Your Packages, Your Prices, Your Money
Name your own packages and price them your way. What a client pays goes to you, never through us.
- Up to 10 packages, each with your own name, price and description
- Limits per package, so you can sell a lighter tier and a full one
- Clients pay online into your own Stripe account, or by bank transfer that you record
- Renewal reminders under your brand, and an optional automatic pause for overdue stores
Overview
Login asNeeds attention · 3PausedAll stores · 24
| Store | Orders | Paid sales | Paid until |
|---|---|---|---|
| Kopi SudutOverdue | 148 | RM 3,310 | 02/10 |
| Seri Bunga FloristDue soon | 64 | RM 5,120 | 18/10 |
| Gunting Emas SalonQuiet | 0 | RM 0 | 20/11 |
| Dapur Mak Ngah | 212 | RM 8,940 | 28/11 |
Every Client Store on One Screen
Your Overview opens on the stores that need a call: overdue, due soon, or gone quiet.
- Orders and paid sales this month, store by store
- Last order, remaining credits and the date each client has paid you until
- Log in as any client to set up their catalogue, payments and storefront for them
- Create a client store yourself; the owner gets an email to set their password
Hi Aisyah, your order INV26100003 from Dapur Mak Ngah is confirmed. Total: MYR 45.00.
View order
WebhookRecent deliveries
- order.created200
- reservation.confirmed200
- customer.created200
Messages From Your Number, Not Ours
Order confirmations, booking updates and new-order alerts can go out on WhatsApp from your own business number, through a WhatsBox account you subscribe to and connect.
- Your own WhatsApp Business number and name, on message templates you write
- Clients spend no credits on messages sent from your number
- Never sent from our number instead, so their customers only ever see your name
- Prefer your own system? A webhook sends you every order, booking and new customer across your stores
More to Offer, Without Building It
Each client store is a full WhatsMenu store. These come on top, for you as the reseller.
What you pay us
One Bill From Us, Per Account
You pay WhatsMenu one monthly amount for the client accounts you hold. The rate is per account per month and gets better with volume. Your rate and any minimum are agreed with you before you start.
- It follows your client count A new store joins your bill from the day you create it, in proportion to the days left in the month. A store you pause is no longer counted.
- Your margin is yours What you charge your clients is your decision. They never see what you pay us: our prices appear nowhere in a client's account.
- Their sales are theirs Each client connects their own payment gateway. Money from their customers goes straight to them, not to you and not to us.
How to Start
There is no sign-up form. Every reseller starts with a conversation.
One chat to begin ♡
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1
Talk to us
Tell us who your clients are and roughly how many stores you expect to run.
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2
We set you up
We send a proposal and create your reseller account. You accept the terms and subscribe from your Billing page.
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3
Add your first client
Set your brand, create the store, log in as the client and build it. Hand over the login when it is ready.
Reseller questions
Before You
Talk to Us
Who is the reseller programme for?
Businesses that set up and look after online stores for other businesses: web and digital agencies, POS and hardware dealers, marketing freelancers, and mall or food-court operators with many tenants. If you only need a store for your own business, a normal WhatsMenu plan is the better fit.
What do my clients see?
Once you set a brand name, your clients and their staff see your name, logo and colour in their dashboard, and emails about their orders, bookings and account carry your brand. With your own login address they see your brand from the login page on. Their plan page shows your package name and your contact details, never our prices.
Whose brand is on the storefront?
The client's. A storefront carries the store's own name and logo, and emails to people who order there are sent in the store's name with replies going to the store. Your brand is for the client; the store's brand is for its customers.
What still carries the WhatsMenu name?
The phone and desktop apps are listed under our name and icon, which cannot be changed per reseller, so the app download links are off for your clients unless you switch them on. The login page at our own address shows our name. Emails go out from our sending address, in your name and with replies to you, until you connect your own mail server.
Who bills my clients?
You do. We never bill your clients and never hold their money. They pay you online through your own Stripe account, by bank transfer following your instructions, or either. You can record a payment by hand, and each store shows the date it is paid until.
How do I pay WhatsMenu?
One monthly bill by card for the client accounts you hold, at a rate per account per month that gets better with volume. Your terms are set out in your proposal. Your invoices go to you alone; clients cannot see what you pay.
Where do my clients' sales go?
To the client. Each store connects its own payment gateway, so money from its customers goes straight to the store. It does not pass through you or us.
Who supports my clients?
You are their first point of contact. The support links in their dashboard point to your email and WhatsApp number, and a client who contacts us is referred back to you. You have the reseller guides and can reach our team directly.
What happens if I stop paying?
Your card is retried first. If your subscription ends, a grace period of 14 days begins and your clients' storefronts stay online. Each store owner is emailed that their storefront needs attention, with your contact details and the option to choose a plan themselves. When the grace period ends, the stores you pay for stop taking orders. Nothing is deleted, and subscribing again brings them back at once.
Can a client use their own domain?
Yes. A client with their own domain keeps it for their storefront. A store without one is reached under your address, for example app.youragency.my/store/their-name. Maps on your address need your own Google Maps key.
Can I bring over a business that already uses WhatsMenu?
Yes. Tell us, with the merchant's agreement, and we attach the store to your account. It can go onto your bill or keep paying WhatsMenu directly.
Do I need WhatsBox?
Only if you want WhatsApp messages to come from your own number. Otherwise you can use our number, paid from each client's monthly credits, switch WhatsApp off, or send your own messages from the webhook.
Can my team have their own logins?
Not yet. A reseller account is a single login today, to be shared only within your own business.
How do I start?
Message us on WhatsApp or email us. We ask about your clients, send a proposal and set your account up. You cannot sign up as a reseller on your own.
Ready to talk
Tell Us About Your Clients
A short chat is enough to see if the programme fits. No form to fill in and nothing to pay before you decide.
Your clients, your brand ♡