Changelog

We went through every part of WhatsMenu that depends on the clock and made sure it all runs on your store's time zone, precisely. Coupons now work through the whole of their last day, and happy-hour windows and day-of-week rules kick in at your local time. Scheduled promotions — carousel slides, announcements, popups and promo cards — go live and expire at exactly the time you set. Daily order limits count orders against the day the customer scheduled them for, menus that change by time of day switch over on your clock, and the order status page shows customers times in your local time. If you spot a date or time anywhere that looks off, it should be a thing of the past.

Leaving the WhatsApp number blank in Settings → Messaging now switches WhatsApp off properly: enquiry buttons, order sharing and new order alerts all stop with it, so nothing is sent to a number you no longer use. If you had previously entered 000000000 to disable it, that still counts as off and you don't need to change anything.

Stock is counted per combination, so a combination only has a stock figure once it exists. If your item creates combinations on demand, there's nothing to count against — and until now the setting could be switched on anyway, which looked like stock was being tracked when it wasn't. Turning it on in that situation is no longer possible, and any item already set up that way now shows a note on its edit page with a link to create the combinations. Once they exist, each one carries its own stock, price and photo.

Pinning a pickup location just got easier — when adding or editing a pickup area, type the address or place name in the new search box above the map and the pin jumps straight there. No more scrolling and zooming to find your street. Clicking the map, dragging the pin, and the Use current location button all still work as before.

Your customers' booking form got a polish. Party size is now a row of tappable buttons (1–6, plus "7+" for larger groups) instead of a dropdown — quicker on a phone. When a service is performed by specific staff, the service and staff pickers sit side by side, and the form asks for an email only when that's the only way you've set up to reach customers (if you notify by WhatsApp, email stays optional). Emails are also checked for typos and throwaway addresses as they're entered, so confirmations actually land.

Two team upgrades on the Reservations panel. A new team member filter shows just one person's bookings across every tab — one click to see Ana's whole day, or everything still unassigned. And the confirm dialog now includes a staff picker, so you can hand a booking to a different person (or assign one that came in without) right as you confirm it. WhatsMenu checks their calendar first and warns you if they already have a booking or time off at that moment, so a reassignment can never create a double-booking.

Reservations grew a lot of settings lately, so they now have a proper home. Open More → Settings at the top of the Reservations panel for a dedicated settings page with everything grouped by topic — storefront booking, time slots, notifications, customer self-service, and no-shows — instead of one long list. Services moved out of the sidebar too: you'll find it in the same More menu. And where a notification costs credits (like the WhatsApp alert when a new booking arrives), the setting now says so upfront.

Building your catalog from photos just got easier to navigate. The Add items with AI chooser now shows at a glance which option fits what you have — one photo per product, or one photo of a whole menu or price list that AI reads all at once. The flow is much smoother on a phone, too: the choices are easier to tap, photo uploads are more reliable, and you'll now see live progress while each photo is processed instead of wondering if anything happened. Requires the AI Kit app.

Bookings where the customer never showed up now have a proper home. Mark a booking as no-show with one tap on its card (and restore it just as easily if they walk in late), or set a grace period in Settings → Apps → Reservations and let WhatsMenu flag missed bookings automatically. It adds up: customers with 3 or more no-shows in the last 90 days get a warning badge on their future requests, so you know exactly who you're confirming before you hold a slot for them.

Driver location tracking now keeps running while the driver navigates in Google Maps or Waze — previously the map could go quiet the moment they switched apps. Your order-page and dashboard maps stay live for the whole trip. New order assignments also arrive with a longer, louder alert tone, and tapping the notification takes the driver straight to the order.

Adding a delivery address from the account area just got easier for your customers. As they type, matching addresses appear as suggestions — they pick the right one and a map drops in with a pin they can nudge to the exact spot. The postal code and country fill in on their own, and there's room to add the block or apartment, floor, entry, and intercom so your driver can find the door on the first try. It's the same address experience customers already get at checkout, now available anytime from their saved addresses — which means cleaner, more complete addresses and fewer missed deliveries for you.

At checkout, the delivery distance to your customer now shows to one decimal place — so a trip reads as 10.4 km instead of being rounded to 10 km. It's a small change that makes the distance clearer and easier to trust. Your delivery fees are calculated exactly as before.

We fixed a calculation issue where map-based delivery distances were being measured in miles instead of kilometres, which made the distance — and any distance-based delivery fee — come out lower than the real trip. Distances now reflect the true kilometre distance between your store and your customer, matching what courier services quote. If you charge by distance or use distance tiers, your fees may be a little higher than before because they now use the correct measurement — it's worth a quick look at your rates to make sure they still feel right.

Late-night dayparts now behave the way you'd expect: a daypart set to 22:00-02:00 on Friday keeps its categories visible from Friday 22:00 straight through to Saturday 02:00 — no need to tick Saturday just to cover the after-midnight stretch. We also added a safety check when you edit a daypart's times: if the new schedule would clash with another daypart assigned to the same category, WhatsMenu warns you and names the conflict before saving.

Booking a Lalamove delivery just got faster. If your store uses map-based delivery, the drop-off location is now filled in automatically from the exact spot your customer pinned at checkout — no more re-searching their address on the order page. You'll see a "Location pinned by customer at checkout" note under the delivery address, and you can go straight to Get Quotation. You can still search for a different address any time.

Setting your store's base location just got easier — type your address or business name in the new search box and the pin jumps straight there and saves. No more scrolling and zooming the map to find your street. The search box is available on both the Delivery Map setup page and the Base Location page in your company settings. Clicking the map and dragging the pin still work as before, and we've also fixed an issue where dragging the pin on the Delivery Map page didn't save the new position. Since every delivery fee is measured from this pin, it's worth a quick check that yours sits exactly on your store.

Your store's location now also appears as a marker on the Delivery Area map, so you can see exactly where your store sits while you draw the area you deliver to. It updates the moment you move your base location.

Delivery Map fees are now calculated from the actual driving distance between your store and the customer's address, instead of a straight line on the map. If the real route detours around a river, highway, or one-way system, your per-kilometre or tiered pricing now reflects it — and your fees line up with what courier services like Lalamove quote for the same trip.

No setup needed, and your pricing settings are unchanged. Since driving distance is usually a little longer than the old straight-line measurement, it's worth a quick glance at your per-km rate or distance tiers to make sure they still feel right.

Distance-based delivery pricing is no longer capped at five ranges. In the Delivery Map settings you can now add as many "up to X km → price" tiers as you like, and remove any you don't need — no more leaving blank rows or squeezing your zones into a fixed set of five.

A couple of related improvements came along with it:

• One pricing method, clearly chosen. You pick either cost-per-kilometer or distance tiers — the storefront and the cart can no longer show one fee and charge another.
• No accidental free delivery. If an address is farther than your last tier, it's charged your top-tier price instead of slipping through to a zero fee.

Setting up your area is cleaner too: the base location and delivery area are now separate, clearly labelled steps, with a Use current location button and an automatic zoom to your saved zone. Your existing ranges carry over exactly as they were — nothing to redo.

You can now drop a pin on the map for each pickup area, so customers see exactly where to collect their order. At checkout, areas you've pinned show a small map and a Get directions button that opens the customer's phone maps app.