Changelog

The Reservations panel has a new Team tab. Each team member gets their own column for the day — working hours shown open, time off struck through, and every booking drawn as a block on the timeline, with an extra column for bookings not yet assigned to anyone. Fully booked at 2pm but Ben's free at 3? One glance answers it. Pending bookings are clickable right on the timeline, so you can confirm and assign them without switching tabs. The tab appears automatically once any of your services is performed by specific staff members.

Your customers' booking form got a polish. Party size is now a row of tappable buttons (1–6, plus "7+" for larger groups) instead of a dropdown — quicker on a phone. When a service is performed by specific staff, the service and staff pickers sit side by side, and the form asks for an email only when that's the only way you've set up to reach customers (if you notify by WhatsApp, email stays optional). Emails are also checked for typos and throwaway addresses as they're entered, so confirmations actually land.

Your services and team can now appear as browsable cards on your storefront — a customer taps a service (or a specific team member) and lands on a clean booking page with it already selected, ready to pick a time. You control where the cards sit (above your items, below them, or hidden) and can add a photo to each service and each team member so the page feels like yours; team photos show as round avatars, and anything without a picture falls back to a tidy initials badge. There's also a dedicated, shareable booking page with its own link and QR code — find it under More → Share booking page — so you can drop "book here" into a bio, a message, or a printed sign, and customers can book without opening your full storefront. Everything follows your storefront's colours and layout automatically.

Book-by-staff-member just got smarter. Under Reservations → More → Staff schedules, each team member can now have their own weekly working hours — including split shifts with a midday break — so a stylist who works Tuesday to Saturday is never offered for a Monday appointment. Add time off for vacations or a half-day out, and new bookings for that person are blocked while existing ones stay put for you to move. Anyone without a custom schedule simply follows your business hours, like before.

Two team upgrades on the Reservations panel. A new team member filter shows just one person's bookings across every tab — one click to see Ana's whole day, or everything still unassigned. And the confirm dialog now includes a staff picker, so you can hand a booking to a different person (or assign one that came in without) right as you confirm it. WhatsMenu checks their calendar first and warns you if they already have a booking or time off at that moment, so a reassignment can never create a double-booking.

Reservations grew a lot of settings lately, so they now have a proper home. Open More → Settings at the top of the Reservations panel for a dedicated settings page with everything grouped by topic — storefront booking, time slots, notifications, customer self-service, and no-shows — instead of one long list. Services moved out of the sidebar too: you'll find it in the same More menu. And where a notification costs credits (like the WhatsApp alert when a new booking arrives), the setting now says so upfront.

The multi-stylist upgrade is here. Open any service and turn on performed by a specific staff member, then tick who on your team does it — customers booking that service now pick their person (or "No preference", and WhatsMenu assigns whoever's free, spreading bookings evenly across the team). Every staff member gets their own calendar: booking Ana at 2:00 never blocks Ben's 2:00. Confirmations, reminders and the customer's manage-booking link all say who the appointment is with, rescheduling stays with the same person, and the panel card shows the assignment at a glance.

Building your catalog from photos just got easier to navigate. The Add items with AI chooser now shows at a glance which option fits what you have — one photo per product, or one photo of a whole menu or price list that AI reads all at once. The flow is much smoother on a phone, too: the choices are easier to tap, photo uploads are more reliable, and you'll now see live progress while each photo is processed instead of wondering if anything happened. Requires the AI Kit app.

Bookings where the customer never showed up now have a proper home. Mark a booking as no-show with one tap on its card (and restore it just as easily if they walk in late), or set a grace period in Settings → Apps → Reservations and let WhatsMenu flag missed bookings automatically. It adds up: customers with 3 or more no-shows in the last 90 days get a warning badge on their future requests, so you know exactly who you're confirming before you hold a slot for them.

When a driver is carrying several deliveries at once, their app now bundles them into a single run — ordered from nearest to farthest from where they are — with one-tap navigation to each stop and the cash to collect shown up front. Fewer back-and-forth trips means quicker deliveries during your busy periods, with no setup on your end.

Every booking confirmation and reminder now includes a secure Manage booking link — no login needed. From it, your customer can cancel (the slot reopens instantly for someone else) or reschedule to another genuinely open time, and you're notified the moment they do. Fewer "sorry, I need to cancel" phone calls, and customers who can move a booking in two taps often reschedule instead of just not showing up. You stay in control: turn either action off in Settings → Apps → Reservations, and the lock window (2 hours by default) means last-minute changes still have to go through you.

You can now set the time between slots under Reservations → Settings — offer start times every 15, 20 or 30 minutes, on the hour, or whatever suits your day. It's separate from how long a service takes: a 30-minute service set to on-the-half-hour offers 9:00, 9:30, 10:00, while the appointment still lasts its full 30 minutes. Default stays 15 minutes, so nothing changes unless you want it to. The service editor is also tidier now — details, time buffers and staff are grouped into clear sections — and the services list shows at a glance which team member performs each one.

No-shows are the most expensive problem in appointment businesses — so bookings can now remind themselves. Pick a window under Settings → Apps → Reservations → Remind customer before their booking (1 to 48 hours) and every confirmed booking sends the customer one automatic reminder ahead of their start time. Speaking of channels: email joins WhatsApp, and you now choose how customers hear from you. Two switches in settings — Notify customers via WhatsApp and via email — set your defaults, and the confirm dialog shows a checkbox per channel so you can decide differently for any single booking. Email is free; the booking form has an optional email field, and customers who fill it in get their confirmations, updates, and reminders in their inbox — with replies going straight to you.

Reservations now understands what your customers are booking, not just when. Define your services under Apps → Services — a haircut, a consultation, a test drive — each with its own duration, optional price, and prep or cleanup padding. The moment you have one active service, your booking form switches to real time slots: customers pick a service and see only the times that are actually open, computed from your business hours minus every existing booking. Taken times never appear, and if two customers race for the last slot, exactly one wins and the other is asked to pick again. Multi-chair salons and multi-room studios can set how many bookings may run in parallel, and a minimum-notice setting keeps last-minute surprises off your calendar. If you don't define services, your booking flow stays exactly as it was.

Skip the manual hand-off. In your Drivers settings you can now have each delivery assigned automatically to the nearest available driver — either the moment your store accepts the order or when it's marked prepared — and they're notified right away. If a driver declines, the order rolls to the next-nearest one on its own. Prefer to assign by hand? Leave it off and nothing changes.

Your drivers can now take a photo at the drop-off point when completing a delivery — the items at the door or with the customer. The photo appears on the order's detail page, ready whenever a "my order never arrived" question comes up. Make it mandatory with the new Require delivery photo toggle in Settings → Apps → Drivers, or leave it optional and let drivers attach one when it's useful.

When a drop-off can't happen — customer unavailable, wrong address, refused — drivers can now mark the order Can't Deliver and pick a reason instead of leaving it hanging. You're notified right away, the reason lands on the order's timeline, and the order page offers the next step: assign a driver again for another attempt, or resolve it manually.

Driver location tracking now keeps running while the driver navigates in Google Maps or Waze — previously the map could go quiet the moment they switched apps. Your order-page and dashboard maps stay live for the whole trip. New order assignments also arrive with a longer, louder alert tone, and tapping the notification takes the driver straight to the order.

Cash orders now come with accountability built in. At every cash drop-off the driver confirms the amount collected, and each driver's running Cash on hand balance shows on your Drivers page. When they hand the cash back, click Settle cash and the balance clears — so at the end of a shift you know exactly who's holding what.

Adding a delivery address from the account area just got easier for your customers. As they type, matching addresses appear as suggestions — they pick the right one and a map drops in with a pin they can nudge to the exact spot. The postal code and country fill in on their own, and there's room to add the block or apartment, floor, entry, and intercom so your driver can find the door on the first try. It's the same address experience customers already get at checkout, now available anytime from their saved addresses — which means cleaner, more complete addresses and fewer missed deliveries for you.