Changelog

Custom print templates just got a much bigger upgrade.

The Print page now opens with three ready-made starter templates you can clone: Branded Invoice (A4), Kitchen Ticket (80mm), and Customer Receipt (57mm). Click Use this template to copy one into your list, then rename and edit.

The plain HTML textbox is gone — replaced by a word-processor-style editor with tables, colors, font sizes, lists, and a Source view for power users. Tables in particular now work the way you'd expect.

A live preview sits next to the editor and re-renders against a real recent order (or sample data) as you type, so you can see what you'll print without actually printing.

A few smaller changes in the same release: a Paper size preset picker (Thermal, A4, A5, Letter, Shipping Label, Custom), hover tooltips on every variable badge, new logo variables (company_logo, company_logo_wide, company_logo_square) so you can put your branding on any template without pasting URLs, a company_email variable for contact blocks, and the unused Template Type field was removed. Staff can still print with any active template — only the account owner can edit designs now.

Existing templates carry over — nothing to redo.

Wondering whether a kitchen ticket actually printed in the middle of a rush? Every order now carries its own print history.

Open any order detail page and look for the Print history card. Each row shows the status (Printed / Failed), which printer it targeted, what triggered the print (auto-on-received, auto-on-accepted, manual, bulk, plus the staff member when relevant), and when it happened. Failed attempts show the error on hover, so you can tell apart "printer was offline" from "template had a problem."

Every kind of print is tracked — PrintNode auto-prints, manual prints from the order page, and bulk prints from the order list. The card keeps the 10 most recent attempts per order; the full log retains 90 days of activity and gets auto-purged beyond that.

If you've designed a custom print template and use PrintNode to auto-print incoming orders, you can now tell us to print your template instead of the generic A4 layout.

Go to Print in the sidebar and look for the new Auto-print templates card. Pick one of your templates (or a starter) from the Standard printer (A4) dropdown, click Save, and from then on every A4 auto-print uses your layout — logo, items table, totals, everything.

PDFs are now generated in-house rather than via an external conversion service, so there's one less moving part on the auto-print path.

Main and kitchen thermal printers show up in the same card but continue to use their built-in layout for now; thermal template support ships next.

Your storefront footer can now link to 19 social, review, and messaging channels — up from the original seven. The editor moved from Settings > Apps > Social Platforms (retired) to Templates > Template Settings > Social Links, alongside your cover photo and copyright text.

What's new beyond the old list:

• Social networks — Threads, LinkedIn, Pinterest
• Video — Snapchat
• Messaging — WhatsApp, Telegram, Line
• Reviews & directories — Google Business Profile, TripAdvisor
• Community & audio — Discord, Spotify
• Professional — GitHub

You can also reorder the icons now: the list in the editor is the order visitors see in your footer. Use the up/down buttons on each row to shuffle.

If you'd already set up any of the original seven (Facebook, Instagram, X, YouTube, TikTok, Rednote, Website), they carried over automatically — the new editor pre-fills them on first open. Nothing to redo.

Formatting you write in a page or product description now matches what your customers see. Tables, line breaks, strikethrough, quoted text, and code snippets all render correctly on your storefront.

What's new in Pages:

• Tables — write a markdown table with | pipes or paste one in, and it renders on your storefront as a proper table with borders, a header row, and clean spacing. Before today, the raw | characters were showing up on the published page.
• Line breaks — pressing Enter once in the editor now produces a visible line break. Previously, single line breaks were silently merged and the next line just continued the paragraph.
• Strikethrough — ~~like this~~ now shows with a line through it, whether you use the toolbar button or type the markdown syntax.
• Quoted text and code — blockquotes render with an indented quote bar, inline code and code blocks get a subtle background so they stand out from body text.
• Markdown source view — the editor now has WYSIWYG / Markdown tabs at the bottom of the editor area. Click Markdown to see or edit the raw source, useful for pasting pre-written markdown or double-checking how something will render.

What's new in product descriptions:

• Line breaks — single line breaks now render on your menu, so a multi-line description no longer collapses into one long block.
• Strikethrough — works in item descriptions as well.

One small quality improvement: if a page accidentally uses a top-level heading (the same size as the page title), it's now automatically treated as a section heading instead. Your page title stays the one top-level heading on the page, which is what search engines expect and keeps the visual hierarchy clean.

No changes needed on your side — existing pages and item descriptions benefit automatically the next time they're viewed.

This is the new home for platform updates. Whenever we ship a feature, fix, or improvement that you might care about, you'll find it here — no need to chase release notes or open a support ticket to ask "is this new?".

A red dot on the gift icon in the top bar means there's something unread. Click it any time to catch up.

We aim to keep entries short: one paragraph plus a quick bulleted list when there's more to say. If an update has a Help article, you'll see a link straight to it.

The order success page used to push customers straight into WhatsApp. That's still the default and the loudest button, but customers now get a dropdown to share their order summary by Email or copy it to the clipboard instead.

Useful for B2B customers who don't use WhatsApp, services and trades that confirm by email, or anyone who'd rather paste the details into another channel.

The QR code adapts to whichever channel they pick. Toggle the share button on or off under your company's after-order settings.

The footer copyright line — the small text under your storefront like "© 2026 Your Company. All rights reserved." — now lives inside Templates → Template Settings → Footer, next to your cover photo and theme colors. The standalone "Copyright Text" app has been retired.

Why the change: it's the kind of thing you tweak once while setting up your storefront look, so keeping it with cover photo, theme color, and layout makes more sense than hiding it in its own app entry. One less thing in your Apps list, easier to find when you're styling your storefront.

If you'd already customized your copyright line, it stayed put and continues to show on your storefront — you'll just find the editor in the new location. If you never touched it, your footer keeps falling back to your company name as before.

If you set a coupon to "first order only" or limit it per customer, those rules used to silently pass for guest customers — which meant a guest could reuse the coupon as many times as they liked.

Now those coupons require the customer to sign in before they can be applied. Guests get a clear "Please sign in to use this coupon" message; signed-in customers continue to see the original error if they don't qualify.

Coupons without per-customer rules are unaffected — guests can still use those exactly as before.

Three new coupon controls landed in this release. Mix and match with your existing fixed-amount and percentage coupons.

• Free shipping coupons — waive the delivery fee instead of discounting the cart. Useful for "free delivery this week" campaigns or rewarding loyal customers.
• First order only — restrict a coupon to customers who have never placed an order with you. Standard new-customer welcome offer, now built in.
• Time-of-day and day-of-week limits — run a coupon only on certain hours (e.g. lunch 11:00–14:00, late-night specials 22:00–06:00) or only on chosen days (Mondays, weekends, etc.). Overnight ranges work too.

All controls are optional — leave them off and existing coupons behave exactly as before. Set them up under your coupon's edit page.

Run "buy 2 get 1 free", "buy a main get a drink half off", "buy 3 cheapest free", and similar deals — without writing custom rules.

Each BOGO coupon defines:

• What triggers the deal — specific items, a category, or anything in the cart, and how many are needed (Buy X)
• What the customer gets — same items, different items, a specific category, or just the cheapest item in the cart (Get Y)
• The reward — free, fixed amount off, or a percentage off

Deals repeat automatically: if a customer adds enough trigger items for two deals, they get two rewards. Works for food bundles, retail "3 for 2" promotions, services bundling — anywhere "buy more, get more" makes sense.

Create one under Coupons → New Coupon → choose Buy X Get Y as the type.

vCards now support a YouTube video as the cover, in place of the cover image. Paste any YouTube URL into the new YouTube Cover Link field on your vCard's edit page and the embedded video plays at the top of your card.

Useful for showrooms, portfolios, event teasers, or any service where a short video pitches you better than a still photo. Leave the field empty and the cover image continues to be used exactly as before.

Works across all vCard templates — no template change needed.

The single tabbed Settings page has been split into 12 focused pages with a sidebar to jump between them. Each area — General, Logo, Localisation, Working Hours, Ordering, Checkout, After Order, Time Slots, Messaging, Apps, Payment, Share Menu — has its own page with a clear URL.

Why the change: the old single-page layout grew too long to scan, and saving one tab risked clobbering changes you'd made to another. Splitting them makes it faster to find what you're looking for, easier to remember, and safer to edit one thing at a time.

On mobile, the sidebar collapses into a dropdown so the layout stays compact. All your existing settings carried over automatically — nothing to redo.

The static cover image at the top of your storefront can now be replaced with a full hero slider — multiple slides, each with its own headline, subtitle, call-to-action button, and overlay.

Per slide you control:

• Title, subtitle, and CTA button (text, link, open in same/new tab)
• Position of the text on the image (9-point grid) and text colour
• Overlay colour and opacity for readable text on busy photos
• Transition style — fade, slide, or zoom

Auto-rotates with pause-on-hover, swipe support on mobile, keyboard navigation, and dot indicators. Enable it under Settings → Apps → Carousels; while it's off, your existing static cover stays exactly as it was.

Great for promotions, seasonal campaigns, featured products, or just a more lively first impression.

If you're moving from WooCommerce, you can now import your products straight into WhatsMenu — categories, items, options, and variants all come across in one go.

Connect your WooCommerce store under Settings → Apps → WooCommerce Import using your store URL and API keys. After the first import, only changes since the last sync are pulled, so you can re-run it as often as you like without duplicates.

Useful if you've outgrown a WooCommerce setup and want WhatsMenu's catalog and ordering, or if you want to keep both running for a transition period.

If you cap how many orders or items can be placed per day, those caps now switch over at midnight in your store's time zone — not server time. Stores far from the server time zone could previously see counters reset hours early or late.

We also tightened validation on the limit-setup form, so invalid dates or out-of-range numbers are caught before saving instead of producing unexpected behaviour later.

No action needed — your existing limits keep working, just on the right clock.

The item description editor has been rebuilt with a cleaner toolbar focused on what actually helps a product or service description — bold, italic, lists, links, emoji, and a few more essentials. The clutter (font sizes, custom colours, tables, image embeds) is gone.

The change also keeps your formatting safer behind the scenes: descriptions render consistently across your storefront, WhatsApp, and PDFs, and they're easier for AI agents and search engines to read.

Existing descriptions keep working as-is; new edits use the new toolbar automatically. No setup needed.

A few fixes for stores using Mollie:

• Webhook callbacks from Mollie now use the same API key your store is configured with, so successful payments mark orders as paid even on installs that only set the newer environment variable.
• Mollie payment IDs are stored against each order, matching how every other gateway records its reference for support lookups and refunds.
• The return URL after payment now lands the customer on the correct order success page.

If your Mollie webhooks were inconsistent before, no action needed — the next payment should flow through cleanly.